Vivint Authorized Retailer Orange County
Smart Security Specialists -- Your Vivint Authorized Dealer Covering All Of Orange County

What should you do if your Orange County home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family – against the many risks you may face, like burglary, fire, and flooding. Despite the fact that your home may be ready, that doesn’t necessarily mean you are. Do you understand what to do if your Orange County home alarm system goes off? The sound of an alarm is likely to be startling, confusing, and could provoke panic. Your best choice is to stay calm and adhere to these easy suggestions.

Steps to Take When Your Home Alarm System In Orange County Sounds

You never want to be in this situation, but it’s also the reason why you put in a home alarm system originally. You’re awakened from a deep sleep with the distinct sounding of an alarm after a security sensor has been triggered. What should you do?

  1. Don’t panic. This is easy to say but harder to do when your home security alarm is blaring, and your heart is racing. But keeping yourself calm is the most effective way to evaluate what is happening. Avoid the temptation of trying to handle the emergency yourself and allow your monitoring agents and first responders to perform their job.
  2. Protect your loved ones. Your main focus should be your family members and getting them to safety. In the event of a break-in, this might involve going to a designated safe zone as far from entrances as possible. The invader was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra cautious. If there’s fumes or a fire, please exit your home without delay.
  3. Don’t forget your cell phone. The vast majority of people keep their cell phones with them constantly these days, but you could fail to take it during an emergency. You’ll want to have it. You’ll be able to keep in contact with your monitoring professionals and receive updates through your home security app.

Work With Your Round-the-clock Monitoring Agents

The moment your home alarm system in Orange County goes off, your round-the-clock monitoring professionals will instantly act. The first move is to validate your alarm, and that involves getting in contact with you. The procedure they follow is based on the sort of emergency. For instance, when the emergency is is for medical reasons, one attempt will be made to reach you before first responders are sent out. In the event of a burglary alarm - the most typical type of event - a monitoring professional will abide by these procedures to get in touch with you:

  • An effort will be made to contact you via the central command panel. You will generally be required to supply a passcode.
  • If that doesn’t get a response, a call is attempted to your primary contact number.
  • An alternate number or first emergency contact is attempted next.
  • If there is still no answer, nearby law enforcement officers are dispatched.
  • Your monitoring professionals will follow up with you again after the proper authorities are contacted.

If you're not able to interact with the monitoring team, don’t fret. Help will still be sent even if you're not available to substantiate the emergency.

Get protection for any crisis with a Vivint home alarm system in Orange County

Be prepared for any emergency with a state-of-the-art home alarm system in Orange County from Vivint. Dial (714) 769-8364 to begin designing your property’s defense today.